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Parts Train Complaint - Beware of Parts Train - Oxygen Sensor screwed up order - wrong part then extremely poor customer service
Parts Train Complaint

Parts Train Complaint

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Beware of Parts Train - Oxygen Sensor screwed up order - wrong part then extremely poor customer service


Hello, For over two months now we have been trying to get a credit from this company that their cutomer service supervisor Patrick Lim committed to. They sent us the wrong part. In trying to deal with this company the time to get someone on the phone is ridiculous, the people taking the calls are either not helpful or won't flow you to the proper resolution then after 10 - 15 calls on follow up with the Supervisor the issue is not resolved that is just horrible service. This Supervisor then the woman in the home office claimed "we understand your hassle , we are sorry and we will credit you back for your inconvenience". That was in May , with our follow up in June and July some 15 calls with no follow up from the company and STILL NO CREDIT. WE say AVOID this company - AVOID IT.

Robert and Janet Atkinson


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Comments


hornyshemale69 says: (9 years ago)
 0
This is a F**KING website along with autopartswarehouse.com, would you believe that most agents do not have knowledge on cars? How ridiculous is that? is that for money or to get a credit info? Everybody should not trust this company. You will just end up being F**KED UP!!!




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